Frequently Asked Questions

You can purchase Starlink through Data Lake Indonesia, an Authorized Starlink Reseller in Indonesia. For personal purchases, visit our Webstore. For business and enterprise requirements, contact our sales team at sales@datalake.id or WhatsApp +62 8170-117-800.

As an Authorized Starlink Reseller, Data Lake Indonesia provides genuine Starlink hardware backed by official warranty support in Indonesia. Business customers also have access to dedicated customer support, professional installation, and local technical assistance.

Yes. Data Lake Indonesia offers Starlink across Indonesia, including remote and 3T areas such as Papua, Kalimantan, Sulawesi, Nusa Tenggara, Maluku, and other islands.

Yes. Data Lake Indonesia provides professional Starlink installation services for business and enterprise customers, carried out by local experts.

Starlink speeds vary by device. As a general reference, Starlink Standard (Gen 3 V4) offers speeds of up to 200 Mbps, Starlink Mini up to 100 Mbps, and Flat High Performance up to 400 Mbps.

Subscription pricing varies depending on the service plan. For the latest Personal Plan pricing, contact us via WhatsApp at +62 8170-117-800. For Business Plan pricing, contact sales@datalake.id.

Device and package pricing varies depending on the hardware and solution you need. For the latest pricing and the most suitable option, contact our sales team at sales@datalake.id or WhatsApp +62 8170-117-800.

The number depends on the model. Starlink Standard (Gen 3 V4) supports up to 235 connected devices, while Starlink Mini supports up to 128 devices.

Both are designed for business and enterprise use, but they are suited to different performance requirements. Starlink V4 Enterprise supports speeds of up to 220 Mbps, while Flat High Performance supports speeds of up to 400 Mbps and is the higher-performance option.

Starlink Standard is designed primarily for fixed locations such as homes, offices, schools, clinics, and hospitals. It covers up to 297 m² (3,200 ft²), supports up to 235 connected devices, and reaches speeds of up to 200 Mbps. Starlink Mini is smaller and more portable, making it suitable for travel, temporary sites, and remote or on-the-go use. It covers up to 112 m² (1,200 ft²), supports up to 128 devices, and reaches speeds of up to 100 Mbps. It can also be powered by a compatible USB-C Power Delivery (PD) power bank.

Personal Plans are designed for individual and household use, while Business Plans are intended for companies and organizations with operational or enterprise connectivity needs. Plan features and pricing vary, so contact Data Lake Indonesia to determine the most suitable option for your use case.